Troubleshooting
You can check with your payment instrument/financial institution for the exact status. You can also notify us through our support email, and we will, with o...
Mon, 21 Mar, 2022 at 6:53 PM
There is a certain time window involved in processing the transfer of your NFT on the blockchain. The entire process should not take more than a few minutes...
Mon, 21 Mar, 2022 at 6:54 PM
Unfortunately, the purchase of NFTs is non-returnable and not refundable. You can, however, try to sell your NFT on the marketplace by having it listed.
Mon, 21 Mar, 2022 at 6:55 PM
The artist fee, as the name implies, is the fee given to the artist or the inspiration for creating/inspiring the NFT. It is charged as a percentage of the ...
Mon, 21 Mar, 2022 at 6:56 PM
It is a platform for NFT collectors and Jump.trade enthusiasts to connect with the community and interact with each other. The Jump.trade community is quite...
Mon, 21 Mar, 2022 at 6:57 PM
As of now, Jump.trade remains to be a launchpad for athletes, brands, and celebrities to launch their NFTs, and also a marketplace for the NFT collectors to...
Mon, 21 Mar, 2022 at 7:00 PM
Every NFT will have a dedicated section that displays the record of all the ownerships. This will not only help you determine the accuracy of ownership but ...
Mon, 21 Mar, 2022 at 7:02 PM
The time taken usually depends on the payment instrument and the financial institution that processed your payment. Crypto payments are quite likely to refl...
Mon, 21 Mar, 2022 at 7:04 PM